Frequently Asked Questions

Popular Questions

• How long will it take to print my order?

  It is based on which product you’ve ordered. Most orders take up to 5 working days to turnaround plus courier which is generally overnight to most parts of New Zealand. We can accommodate urgent orders, just let us know when ordering.

• How long will it take to receive my order?

  All items are couriered overnight throughout New Zealand using Fastway. Please note if you have a rural delivery address this will generally take an extra 2-3 days so keep this in mind when ordering.

• Specs Required for Artwork Going To Print

  The preferred file format is a High Resolution PDF. Our press is a true 2400 x 2400dpi engine, so the higher resolution your file, the better. 3mm bleed “all the way around” will be required if you want colour to the edge.

• What is full bleed?

  No machine can print colour to the edge, hence the requirement for bleed. Full bleed means the image is printed larger or exceeds the final dimensions of the document required. Once printed, everything is then trimmed down to the finished size. We use and specify 3mm bleed. This means an A4, for example, would be 303mm x 216mm, then trimmed down to 297mm x 210mm.  File Example

• Checklist

  ► Your artwork is the correct size 

  ► Your artwork has 3mm bleed

  ► Your file is a High Resolution PDF

  ► Artwork Colours are in CMYK

File Specs

• Business Cards

  A standard business card is 90mm x 55mm.

  If you require a business card with edge to edge colour, you will need to make the first layer or background image 3mm bigger than the 90 x 55 card. Physical dimensions would be 96mm x 61mm.

• DL Rack Cards

  A standard rack card is 210mm x 99mm

  If you require a rack card with edge to edge colour you will need to make the first layer or background image 3mm bigger than the 99 x 210 card so the physical dimensions would be 216mm x 105mm.

• A6 Flyers and Brochures

  A standard A6 flyer is 148mm x 105mm

  If you are requiring an A6 flyer or brochure with edge to edge colour you will need to make the first layer or background image 3mm bigger than the 148 x 105 card so the physical dimensions would be 154mm x 111mm.

• A5 Flyer and Brochures

  A standard A5 flyer is 210mm x 148mm

  If you are requiring an A5 flyer with edge to edge colour you will need to make the first layer or background image 3mm bigger than the 148 x 210 sheet so the physical dimensions would be 216mm x 154mm.

• A4 Flyer and Brochures

  A standard A4 flyer is 297mm x 210mm

  If you are requiring an A4 flyer with edge to edge colour you will need to make the first layer or background image 3mm bigger than the 297 x 210 sheet so the physical dimensions would be 303mm x 216mm.

• File Templates

  Business Card Template

  A6 Postcard Template

  A5 Flyer Template

  A4 Flyer Template

Printing Process

• What type of printing process is used?

  All products are printed on our 4 colour digital press. The four colour process (CMYK) is an industry standard whose results can be seen at any news or magazine stand. During this procedure, small dots of Cyan (C), Magenta (M), Yellow (Y), and Black (K) are printed on the paper in a precise fashion forming a full spectrum of colours.

• What types of paper are used?

  All our products are printed on high quality paper stocks. Everything is satin and coated. We use very few weights just to keep things simple. Our lightest weight is 150gsm and our highest is 350gsm. Where and how you use these stocks is up to you. Talk to us and let us help you achieve your goals.

  We’re more than happy to help. You can upload your files in the “Contact” section of our website, or give us a call!